Updated July 12, 2006

Web Privacy

Your privacy concerns are important to us at Nicholas (AGA) Sotelo (AGA).  Our Web Privacy Policy is designed to inform you about how your personal information might be used, disclosed and safeguarded. Please read the entire policy so you have a thorough understanding of what information we collect, how we use that information, how we protect that information and what you can do to control the use of your information.

This site is hosted by General Agent Insurance Network, Inc. ("GAIN, Inc.") Nicholas (AGA) Sotelo (AGA) operates the portal required to collect information provided by and pertaining to you. As such, this notice describes the privacy practices of Nicholas (AGA) Sotelo (AGA), GAIN, Inc., and their respective employees, staff, independent contractors and other personnel (collectively referred to herein as "Nicholas (AGA) Sotelo (AGA)"). All of these individuals follow the terms of this notice.

This website is designed to serve the Subscribers of Nicholas (AGA) Sotelo (AGA) and the participating providers of those services ("Providers"). This Web Privacy Policy attempts to distinguish between Subscribers and Providers. If it is unclear to which group a provision applies, or if a provision is not specifically limited to Subscribers or Providers, then the provision applies to both Subscribers and Providers.

Nicholas (AGA) Sotelo (AGA) wants you to be able to protect your privacy on the Internet.

1. INFORMATION COLLECTED BY Nicholas (AGA) Sotelo (AGA)

Get a Quote Service: When Subscribers utilize our Get a Quote service, we collect non-personally identifiable information about our Subscribers, including zip code.

Provider Registration: When a Provider registers to use this website, we collect information about that Provider over the website, including their doctor number, password and/or location number.

Provider's Request of Member Eligibility: Within the Provider area of our website, Providers can send us requests for member eligibility, which lets a Provider know whether or not a certain Subscriber is eligible for Nicholas (AGA) Sotelo (AGA) services. As part of this process, we collect the plan number, Subscriber name and individually identifiable number assigned to each Subscriber (i.e. social security number) in order to process the Provider's request for eligibility.

Aggregate Information: Nicholas (AGA) Sotelo (AGA) collects aggregate, non-personal information about its Subscribers and their usage of this website and any related services. The web server supporting this website collects internet protocol ("IP") addresses and/or domain names, but not the e-mail addresses, of visitors. This information is not used to identify any individual Subscriber.

Cookies: Nicholas (AGA) Sotelo (AGA) also collects information about your use of the website through the use of cookies. Cookies are small pieces of information passed by the web server to your browser. We use cookies to identify you to the web server during page requests. We also use cookies to tailor your experience on our website. You can control the use of cookies through your browser settings.

Information from Children: Nicholas (AGA) Sotelo (AGA) does not direct its website to children under eighteen (18) years of age. Individuals under eighteen (18) should consult with their parent or guardian about the use of this website for their benefit.

Personal and Medical Information:   Nicholas (AGA) Sotelo (AGA) collects personal and medical information to be used specifically for medical underwriting and billing purposes.

2. HOW Nicholas (AGA) Sotelo (AGA) USES SUBSCRIBER INFORMATION

Third Parties

Nicholas (AGA) Sotelo (AGA) only collects personal information from our visitors on a voluntary basis. Nicholas (AGA) Sotelo (AGA) does not sell, trade or in any way give away that information. Nicholas (AGA) Sotelo (AGA) does not use the non-personally identifiable information collected from Subscribers to utilize the Find a Provider service to identify any individual Subscribers, or distribute the information to any third parties. Your personally identifiable information is only disclosed to third parties under the following circumstances:

• Insurance Providers: Personally identifiable information is collected about our Subscribers during the eligibility submission process. This information will only be used for legitimate business purposes. Specifically, we use this information to process and determine the Subscriber's eligibility for the particular insurance product being quoted. Personal and medical information collected is to be used specifically for application submission, underwriting and billing purposes. Please be assured that the insurance providers are also obligated to maintain the confidentiality of this information.
• Affiliated Organizations and Contracted Entities: Nicholas (AGA) Sotelo (AGA) shares your personal information with its and the insurer's affiliated organizations and contracted entities involved in processing your insurance application, servicing your insurance application, coordinating information with the insurer or contacting you. Please be assured that the affiliated organizations and contracted entities may only use your personally identifiable information in providing these services and are contractually obligated to maintain the confidentiality of this information.
• Service Providers: Nicholas (AGA) Sotelo (AGA) shares your personal information with service providers for enrollment verification, marketing purposes, underwriting functions and the like. Please be assured that the service providers are also obligated to maintain the confidentiality of this information.
• Plans: Nicholas (AGA) Sotelo (AGA) shares your personal information with Subscribers' health plan, employer or plan sponsor ("plan") in order to perform Nicholas (AGA) Sotelo (AGA) 's contractual obligations with these plans to provide accurate and complete insurance applications. Please be assured that these plans are also obligated to maintain the confidentiality of this information.
• Required by Law: In cases, where required by law or the court, Nicholas (AGA) Sotelo (AGA) may be forced to release information regarding our Subscribers or Providers to permit the investigation of credit card fraud, illegal use of the Internet or some other cases of misconduct on our website.

Subscriber Contact: Nicholas (AGA) Sotelo (AGA) may use your personally identifiable information to contact you about the application process. For example, you might be contacted for information needed to complete or process your application or to inform you of the status of your application. Nicholas (AGA) Sotelo (AGA) might also contact you to survey your experience with our service or to inform you of additional products and services. If you do not desire to continue receiving such surveys or notices, you can contact Nicholas (AGA) Sotelo (AGA) either by telephone or by writing us at: 1235 N Blue Gum Ste A, Anaheim, CA 92806.

Internal Uses

Aggregate Information: Nicholas (AGA) Sotelo (AGA) uses aggregate information to measure number of visits, average time spent on the website, pages viewed, and the like. Nicholas (AGA) Sotelo (AGA) uses this information to measure the use of our website and to improve the content of our website. External companies may be provided aggregate information about our Subscribers or Providers.

Cookies: Information collected via cookies helps Nicholas (AGA) Sotelo (AGA) determine what areas of our website are important to our Subscribers and Providers. Nicholas (AGA) Sotelo (AGA) does not use cookies to identify individual Subscribers or Providers.

Change of Ownership or Control: In the event that Nicholas (AGA) Sotelo (AGA) becomes owned or controlled by other individuals or entities, the information we have collected may be transferred to such party or parties. In this case, such individuals or entities will follow this Web Privacy Policy in the place of Nicholas (AGA) Sotelo (AGA)'s current owners.


3. HOW Nicholas (AGA) Sotelo (AGA) CONTROLS SUBSCRIBER INFORMATION

Security: Any information provided to Nicholas (AGA) Sotelo (AGA) is treated with care and discretion. Nicholas (AGA) Sotelo (AGA) uses all reasonable efforts to keep information from our Subscribers secure against unauthorized access and use.

Passwords: As part of the registration process, your access is password protected. The transmission of your password is encrypted. It is important for you to protect your password and computer from unauthorized access.

Encryption: When you submit personal information to the secure areas of Nicholas (AGA) Sotelo (AGA)'s website, we encrypt it using Secure Sockets Layer ("SSL"), an encryption software program. Encryption is the industry standard means to protect information as it passes over the web to our server. We use care to protect this information against unauthorized access and modification once it is stored on our database.

Transmission Errors or Unauthorized Acts: Although Nicholas (AGA) Sotelo (AGA) will use all reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. Nicholas (AGA) Sotelo (AGA) will not be liable for disclosures of your personal information due to errors in transmission or the unauthorized acts of third parties.

Links: Nicholas (AGA) Sotelo (AGA) 's website may contain links to other websites. However, we are not responsible for the content or the privacy practices employed by other websites. To the extent that you disclose personal information to other websites, you are subject to the other websites' privacy policies. We encourage you to review a third party website's privacy policy before you disclose any personal information.

Non-Approved Software Applications: For security reasons, access to this website is limited to SSL-capable browsers such as Microsoft's Internet Explorer 4.01 or higher or Netscape Navigator 4.06 or higher. You should not use any software, program, application or any other device to access or log-in to this website, or for the purpose of transferring, transmitting, downloading or obtaining any content to or from our website.

4. HOW SUBSCRIBERS CONTROL THEIR INFORMATION

Nicholas (AGA) Sotelo (AGA) respects your decisions about the collection and use of your information. By accessing and using this website, you consent to the use of your personal and health information by Nicholas (AGA) Sotelo (AGA) in the manner specified in this Web Privacy Policy. Also, we provide e-mail addresses to enable you to provide comments and ask questions about our website. These e-mails are non-encrypted Internet communications and may be accessed and viewed by other Subscribers, without your knowledge and permission. Please do not use e-mail to communicate information to us that you consider confidential.

5. CHANGES TO THE WEBSITE PRIVACY POLICY

Nicholas (AGA) Sotelo (AGA) may make changes to its Web Privacy Policy from time to time without notice. When significant changes are made that affect how information that you provided to us is used, Nicholas (AGA) Sotelo (AGA) will alert you to changes by revising this Web Privacy Policy. By continuing to use this website, you agree to be bound by any such revisions and should therefore periodically visit this page of the website and print the latest version of the Web Privacy Policy for your records. For your information, the date of the last update to this Web Privacy Policy is stated at the top of the document.

QUESTIONS ABOUT THE WEBSITE PRIVACY POLICY

If you have any questions regarding this Web Privacy Policy, please forward your inquiries to:

Nicholas (AGA) Sotelo (AGA)
1235 N Blue Gum Ste A
Anaheim,CA 92806